Terms & Conditions

Refund policy
RBT reserve the right to refuse all refunds following a 14 day cooling off period. RBT will have no obligation to accept any returns after 14 days from the date of purchase.

However, in compliance with EU trading laws, exceptions will be made for any product
deemed defective or falling below the appropriate standard of safety expected from a

In accordance with the EU Product Liability Directive, RBT will not be liable if the following
can be established:

a) RBT did not put the product into circulation.

b) Having regard to the circumstances, it is probable that the defect that caused the
damage did not exist at the time when RBT put the product into circulation or that the
defect came into being afterwards.

c) RBT did not manufacture the product for sale or any form of distribution for
economic purposes, or manufacture or distribute the product in the course of its

d) The defect in question is due to compliance with mandatory regulations issued by
public authorities.

e) The state of scientific and technical knowledge at the time when RBT put the product
into circulation was not such as to enable the discovery of a defect (also known as the
development risks defence).

f) In the case of a manufacturer of a component, the defect is attributable to the design
of the product in which the component has been fitted or to the instructions given by
the manufacturer of the product.

If RBT can show that the damage or injury was caused in part by the negligence of the
customer, this can severely mitigate any potential liability exposure.

RBT will therefore only guarentee a full refund for defective or faulty items provided that
customers can establish a defect in the product sold. Upon receipt of the returned product,
RBT will fully examine it. Customers will be notified via email within a reasonable period of
time on whether they are entitled to a full refund or replacement as a result of the defect.
Should a customer be entitled to a refund or replacement, RBT will replace the product or
refund the purchase price, using the original method of payment. Customers should be
advised that it can take some time for bank or credit card company’s to process and post any
All customers must take note that refunds do not include any shipping and handling charges
shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and
insured by the customer. Customers will be held responsible for any loss or damage to any
returned product shipment. RBT do not guarentee the receival of any returned item. Shipping
and handling charges are not refundable either. Any amounts refunded will therefore not
include the cost of shipping.

Privacy policy

Residual Barrier Technology Ireland care about our User’s privacy and want all Users to be
familiar with how we collect, use, and disclose information. This Privacy Policy describes
our practices in connection with information that we or our service providers collect via the
website (hereinafter the “Service”) operated and controlled by us from which Users are
accessing this Privacy Policy. By providing personal information to RBT or by using the
Service, you acknowledge that you have read and understand this Privacy Policy.
Using Personal Information

RBT intends to use your personal Information with the aim of providing our services to you
(the User). These services include: offering products for sale, processing payments, shipping
and fulfillment of your order, and keeping you up to date on new products, services, and

Collecting Personal Information

When you visit the Website, we collect certain information about your device, your
interaction with the RBT Site, and information necessary to process your purchases. We may
also collect additional information if you contact us for customer support. In this Privacy
Policy, we refer to any information that can uniquely identify an individual “Personal
RBT may request Users to submit personal information in order for them to benefit from
certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to
participate in a particular activity (such as promotions). Users will be informed about what
information is mandatory and what information is optional.
RBT holds the authority to combine the information submitted from its Users with other
information that RBT have previously collected from the same User, whether on or offline,

including, for example, purchase history. RBT may also combine it with information that we
have received about you from the following other sources: RBT Operating Companies,
publicly available information sources (including information from your publicly available
social media profiles, including Facebook and Instagram), and other third parties.
If you submit any personal information relating to another individual to RBT, you represent
that you have the authority to do so and to permit us to use the information in accordance
with this Privacy Policy.
RBT along with our service providers may automatically collect and use your information in
the following ways:
Through your browser: Certain information is collected by most browsers, such as your
Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution,
operating system name and version, and Internet browser type and version. RBT may collect
similar information, such as your device type and identifier, if you access the Ste or Service
through a mobile device. RBT use this information to ensure that its Site and Services
function properly.
IP address: Your IP address is a number that is automatically assigned to your computer by
your Internet Service Provider. An IP address is identified and logged automatically in our
server log files whenever a User visits the Website, along with the time of the visit and the
pages visited. Collecting IP addresses is standard practice and is done automatically by many
online services. RBT uses IP addresses for various purposes such as calculating both Site and
Service usage levels, diagnosing server problems, and administering the Service. RBT may
also derive your approximate location from your IP address.
Device Information: RBT may collect information about your mobile device, such as a
unique device identifier in order to understand how you use the Services we provide.

The Site is not intended for individuals under the age of 16. RBT do not intentionally collect
Personal Information from children. If you are the parent or guardian and believe your child

has provided us with Personal Information, please contact us at the following email address
info@rbtireland.com to request deletion.
Sharing Personal Information

RBT may share your Personal Information with service providers to help us provide our
services and fulfill our contracts with you. For example:
● We use Shopify to power our online store. You can read more about how Shopify
uses your Personal Information here: https://www.shopify.com/legal/privacy.
● We may share your Personal Information to comply with all applicable laws and
regulations, to respond to a subpoena, search warrant or any other lawful requests for
information that RBT may potentially receive, or to otherwise protect our rights.

Residual Barrier Technology Ireland is the party responsible for the management of any
jointly used Personal Information. This includes information shared to any of our third party
partners with whom we offer a cobranded or comarketed promotion; to our third party service
providers who provide services such as website hosting and moderating, mobile application
hosting, data analysis, payment processing, order fulfilment, infrastructure provision, IT
services, customer service, email and direct mail delivery services, auditing, and other
services, in order to enable them to provide services; and as permitted by applicable law, to a
third party in the event of any reorganisation, merger, sale, joint venture, assignment,
transfer, or other disposition of all or any portion of RBT’s business, assets, or stock
(including in connection with any bankruptcy or similar proceedings).

In addition to this, RBT may use and disclose your information as is believed to be necessary
or appropriate in: (a) complying with legal process or applicable law, which may include
laws outside your country of residence; (b) to responding to requests, as permitted by
applicable law from public and government authorities, which may include authorities
outside your country of residence; (c) enforcing our terms and conditions; (d) protecting our
rights, privacy, safety, or property, and that of our affiliates, you, or others. Furthermore,
RBT may also use and disclose your information in other ways once your consent to do so
has been obtained. RBT may also use and disclose information that it has collected

Where permitted by applicable law, RBT may use and disclose information that is not in
personally identifiable form for any purpose. If we combine information that is not in
personally identifiable form with information that is identifiable (such as combining your
name with your geographical location), this combined information gathered will then be
treated as personal information. This applies so long that the information is combined.

RBT may have share such Personal Information with the following categories of third parties:

 Service providers that help us to run our business, such as call centres and order
fulfilment and distribution companies, credit card processing companies, web hosting
and development companies, and direct marketing agencies.
 Vendors that help us track the effectiveness of advertisements on our Sites.
 Vendors that help us to provide you with program, services or educational
information we believe may be of interest to you.
 Third parties with which we jointly market a product.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the
European Economic Area (“EEA”), RBT will process your personal information under the
following lawful bases:
● Your consent from RBT;
● The performance of the contract between you and the RBT Website;
● Compliance with RBT’s legal obligations;
● To protect your vital interests;
● To perform a task carried out in the public interest;
● For any of RBT’s legitimate interests, which do not override your either of your
fundamental rights and freedoms.

When you place an order through the Site, RBT will retain your Personal Information for our
records unless and until you ask us to erase this information. For more information on your
right of erasure, please see the ‘Your rights’ section below.
All collected personal information may be retained for as long as needed or permitted in light
of any purposes for which it was obtained. The criteria used to determine our retention
periods include: (a) the length of time we have an ongoing relationship with you and provide
the Service to you; (b) whether there is a legal obligation to which we are subject; and (c)
whether retention is advisable in light of our legal position (such as in regard to applicable
statutes of limitations, litigation, or regulatory investigations).
One example is we collect your personal information for marketing analytics purposes, we
will store it for a period of one year, with a starting point of retention period, e.g., receipt of
the request, closing of the contest, receipt of the complaint.
For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making has a legal
effect on you or otherwise significantly affects you.
All User’s should be advised that in the future (and should it be deemed necessary) RBT may
engage in fully automated decision-making that has a legal or otherwise significant effect
using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not
have a legal or otherwise significant effect on you, the User.
Services that include elements of automated decision-making include:
● Temporary denylist of IP addresses associated with repeated failed transactions. This
denylist persists for a small number of hours.

● Temporary denylist of credit cards associated with denylisted IP addresses. This
denylist persists for a small number of days.

Your rights

The General Data Protection Regulation (GDPR) is designed to give individuals more control
over their personal data. Therefore, all residents of the EEA have the right to access the
Personal Information that RBT holds about you, to port it to a new service, and to ask that
your Personal Information be corrected, updated, or removed. If you would like to exercise
these rights, please contact us through the contact information below info@rbtireland.com.
Under the GDPR, all Users accessing the RBT website have the following rights:
 The right to be informed;
 The right of access;
 The right to rectification;
 The right to erasure;
 The right to restrict processing;
 The right to data portability;
 The right to object;
 Rights in relation to automated decision making and profiling

Your Personal Information will be initially processed in Ireland and will then be transferred
outside of Europe for storage and further processing, including to Canada and the United
States. For more information on how data transfers comply with the GDPR, please see

Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-
Users can submit a subject access request in writing by email to: info@rbtireland.com. Please
be advised that all requests should include the following:
 A statement that the request is being made under the General Data Protection
 As much information as possible about the subject matter of the access request
 The exact format you wish to receive any records released (e.g. photocopies or
 Proof of ID to process subject access requests, (e.g. driver’s license or passport).
Depending on the nature of the request additional ID may be required.


A cookie is a small amount of information that’s downloaded to your computer or device
when you visit the RBT Website. RBT use a number of different cookies, including
functional, performance, advertising, and social media or content cookies. Cookies make
your browsing experience better by allowing the website to remember your actions and
preferences (such as login and region selection). This means you don’t have to re-enter this
information each time you return to the site or browse from one page to another. Cookies also
provide information on how people use the website, for instance whether it’s their first time
visiting or if they are a frequent visitor.
Cookies are commonly used for the following purposes:
 To make the website work.
 To improve our website.
 To save a visitor's recent searches to save them time when revisiting our Website.
 To provide visitors with advertising that is relevant (third parties are involved in
providing this).
 To analyse and compile collected data to build a profile about visitors.

RBT uses the following types of cookies in order to optimise every User’s experience on our
Website and to provide our services:
Source (Where cookies originate from)
 First Party Cookies- These cookies are provided by us and used by various features
on our Website. Examples may include customising a visitor's visit, providing
statistical information, and verifying a visitor's identity for security purposes.
 Third Party Cookies- These cookies are provided by “Third Party” vendors who
provide products and features that we, RBT have integrated into our Website.
Examples include ad networks and security systems.
Expiration (How long cookies last)
 Session Cookies- These cookies are added when a visitor starts to browse our
Website or interacts with a specific feature and are deleted when the browser is
 Persistent Cookies- These cookies are added when a visitor starts to browse our
Website or interacts with a specific feature but may remain stored on thr User’s
Device until a certain termination date is reached (in terms of minutes, days or years
from the creation/update of the cookie).
Type (What application uses the cookie)

 Necessary Cookies- Necessary cookies are required in order to ensure the website
functions properly. These cookies do not collect information from your computer and
they typically store information in the form of a session identification that does not
personally identify you.
 User Experience- These cookies to help improve the User’s experience on the RBT
website. These cookies are often set to remember user preferences especially between
visits on the website.
 Analytical Cookies- Analytical cookies to help RBT to improve the website by
collecting and reporting information on how you use it. These cookies collect
information in a way that does not directly identify anyone.

 Marketing Cookies- These cookies are generally set as a result of some embedded
content such as a video, a social media share or a like button. These cookies are set to
help improve the User experience on the website. These are often set to remember
user preferences especially between visits on the website.
 Functionality- RBT uses these cookies so that we recognise you on our website and
remember your previously selected preferences. These could include what language
you prefer and location you are in. A mix of first-party and third-party cookies are
 Advertising- RBT uses these cookies to collect information about your visit to our
website, the content you viewed, the links you followed and information about your
browser, device, and your IP address. From time-to-time RBT shares some limited
aspects of this data with third parties for advertising purposes. RBT may also share
online data collected through cookies with our advertising partners. This means that
when you visit another website, you may be shown advertising based on your
browsing patterns on our website.
The length of time that a cookie remains on your computer or mobile device depends on
whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing
and persistent cookies last until they expire or are deleted. Most of the cookies used by RBT
are persistent and will expire between 30 minutes and two years from the date they are
downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or
blocking cookies can negatively impact your user experience and parts of our website may no
longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept
cookies through your browser controls, often found in your browser’s “Tools” or
“Preferences” menu. For more information on how to modify your browser settings or how to
block, manage or filter cookies can be found in your browser’s help file or through such sites
as www.allaboutcookies.org or www.aboutcookies.org.
Please note that by choosing to limit the ability of the RBT Website to set cookies, Users may
be prevented from properly making use of certain features on our website and your user
experience (which will no longer be personalised for you) may deteriorate.

RBT will post any changes to Cookies on our website and when doing so all uses will be
notified of any changes made. We will also update our Cookie Management Tool.


RBT may update this Privacy Policy from time to time in order to reflect, for example, any
changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like
to make a complaint, please contact us by e-mail at info@rbtireland.com or by mail using the
details provided below:
Residual Barrier Technology Ireland Ltd
Kilronan House,
Church Road,
Dublin, K36 RW18
Last updated: 26/05/2021

If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority.

Terms of service

This website is operated by Residual Barrier Technology Ireland (“RBT”). Throughout the
site, the terms “we”, “us” and “our” refer to RBT. RBT offers this website, including all
information, tools and services available from this site to you, the user, conditioned upon
your acceptance of all terms, conditions, policies and notices outlined throughout this
By visiting our website or purchasing something from us, you engage in our “Service” and
agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”),
including those additional terms and conditions and policies referenced herein or available
via hyperlink. These Terms of Service apply to all users of the RBT website, including
without limitation users who are browsers, vendors, customers, merchants, and contributors
of content.
Please read these Terms of Service with due care before accessing or using the RBT website.
By accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you will not be
authorised to access the website or use any services offered by RBT. If these Terms of
Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the
Terms of Service. You can review the most current version of the Terms of Service at any
time on this page. RBT reserve the right to update, change or replace any part of these Terms
of Service by posting updates or changes to our website. It is your responsibility as the User
to periodically check this page for changes. Your continued use of or access to the website
following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. Shopify Inc. provides us with the online e-commerce
platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority
in your state or province of residence, or that you are the age of majority in your state or
province of residence and you have given us your consent to allow any of your minor
dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use
of the Service, violate any laws in your jurisdiction (including but not limited to copyright
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your access
to our Services.

RBT reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform
and adapt to technical requirements of connecting networks or devices. Credit card
information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service,
use of the Service, or access to the Service or any contact on the website through which the
service is provided, without express written permission from RBT.
The headings used in this agreement are included for convenience only and will not limit or
otherwise affect these Terms.

RBT are not responsible if information made available on this site is not accurate, complete
or current. The material on this site is provided for general information only and should not
be relied upon or used as the sole basis for making decisions without consulting primary,

more accurate, more complete or more timely sources of information. Any reliance on the
material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not
current and is provided for your reference only. RBT reserve the right to modify the contents
of this site at any time, but we have no obligation to update any information on our site. You
agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.
RBT reserve the right at any time to modify or discontinue the Service (or any part or content
thereof) without notice at any time.
RBT shall not be liable to you or to any third-party for any modification, price change,
suspension or discontinuance of the Service.

RBT and our suppliers own the Services, which are protected by proprietary rights and laws,
including all of our brand names, trademarks and service marks and any associated logos. All
trade names, trademarks, service marks and logos (known collectively as, “Marks”) on the
Services not owned by us are the property of their respective owners. You may not use our
Marks in connection with any product or service that is not ours or in any manner that is
likely to cause confusion. Nothing contained on the Services should be construed as granting
any right to use any Marks without the express prior written consent of the owner.

Certain products or services may be available exclusively online through the website. These
products or services may have limited quantities and are subject to return or exchange only
according to our Return Policy.
RBT have made every effort to display as accurately as possible the colors and images of our
products that appear at the store. Please be advised that RBT cannot guarantee that your

computer monitor's display of any color will be accurate. This also applies to laptops and any
handheld devices (phones, tablets etc).
RBT reserve the right, but are not obligated, to limit the sales of our products or Services to
any person, geographic region or jurisdiction. We may exercise this right on a case-by-case
basis. We reserve the right to limit the quantities of any products or services that we offer. All
descriptions of products or product pricing are subject to change at anytime without notice, at
the sole discretion of us. We also reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material
purchased or obtained by you will meet your expectations, or that any errors in the Service
will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion,
limit or cancel quantities purchased per person, per household or per order. These restrictions
may include orders placed by or under the same customer account, the same credit card, and
orders that use the same billing or shipping address. In the event that we make a change to or
cancel an order, we may attempt to notify you by contacting the e‑mail, billing address or
phone number provided at the time the order was made. We reserve the right to limit or
prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or
You agree to provide current, complete and accurate purchase and account information for all
purchases made on our online store. You agree to promptly update your account and other
information, including your email address and credit card numbers and expiration dates, so
that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

RBT may provide you with access to third-party tools over which we neither monitor nor
have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available”
without any warranties, representations or conditions of any kind and without any
endorsement. RBT shall have no liability whatsoever arising from or relating to your use of
optional third-party tools.
Any use by you of optional tools offered through the RBT website is entirely at your own risk
and discretion and you should ensure that you are familiar with and approve of the terms on
which tools are provided by the relevant third-party providers.
RBT may also, offer new services in the future as well as additional features through the
website (including, the release of new tools and resources). Such new features or services
shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from
Third-party links on this site may direct you to third-party websites that have no affiliation
with RBT. RBT are neither responsible for examining or evaluating the content or accuracy
of any third-party links on our website. RBT do not warrant and will not have any liability or
responsibility for any third-party materials or websites, or for any other materials, products,
or services of third-parties.
RBT are not liable for any harm or damages related to the purchase or use of goods, services,
resources, content, or any other transactions made in connection with any third-party
websites. Please review carefully the third-party's policies and practices and make sure you
understand them before you engage in any transaction. Complaints, claims, concerns, or
questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or
without a request from us you send creative ideas, suggestions, proposals, plans, or other
materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'),
you agree that we may, at any time, without restriction, edit, copy, publish, distribute,

translate and otherwise use in any medium any comments that you forward to us. RBT are
and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay
compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our
sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic,
obscene or otherwise objectionable or violates any party’s intellectual property or these
Terms of Service.
You agree that your comments will not violate any right of any third-party, including
copyright, trademark, privacy, personality or other personal or proprietary right. You further
agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene
material, or contain any computer virus or other malware that could in any way affect the
operation of the Service or any related website. You may not use a false e‑mail address,
pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the
origin of any comments. You are solely responsible for any comments you make and their
accuracy. RBT take no responsibility and assume no liability for any comments posted by
you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges, transit times and availability. We
reserve the right to correct any errors, inaccuracies or omissions, and to change or update
information or cancel orders if any information in the Service or on any related website is
inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or website
including without limitation, pricing information, except as required by law. No specified
update or refresh date applied in the Service or website should be taken to indicate that all
information in the Service or the website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from
using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to violate any international, federal, provincial or state
regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual
property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm,
defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation,
religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading
information; (g) to upload or transmit viruses or any other type of malicious code that will or
may be used in any way that will affect the functionality or operation of the Service or of any
related website, other websites, or the Internet; (h) to collect or track the personal information
of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or
immoral purpose; or (k) to interfere with or circumvent the security features of the Service or
any related website, other websites, or the Internet. RBT will therefore reserve the right to
terminate your use of the Service or any related website for violating any of the prohibited

RBT do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free.
RBT do not warrant that the results that may be obtained from the use of the service will be
accurate or reliable.
You agree that from time to time that we may remove the service for indefinite periods of
time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service provided by RBT is at
your sole risk. The service and all products and services delivered to you through the service
are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without
any representation, warranties or conditions of any kind, either express or implied, including
all implied warranties or conditions of merchantability, merchantable quality, fitness for a
particular purpose, durability, title, and non-infringement.

In no case shall RBT, our directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special, or consequential damages of any kind, including,
without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or
any similar damages, whether based in contract, tort (including negligence), strict liability or
otherwise, arising from your use of any of the service or any products procured using the
service, or for any other claim related in any way to your use of the service or any product,
including, but not limited to, any errors or omissions in any content, or any loss or damage of
any kind incurred as a result of the use of the service or any content (or product) posted,
transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability
for consequential or incidental damages, in such states or jurisdictions, our liability shall be
limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless RBT and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from any claim or demand,
including reasonable legal’ fees, made by any third-party due to or arising out of your breach
of these Terms of Service or the documents they incorporate by reference, or your violation
of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void
or unenforceable, such provision shall nonetheless be enforceable to the fullest extent
permitted by applicable law, and the unenforceable portion shall be deemed to be severed
from these Terms of Service, such determination shall not affect the validity and
enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall
survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or RBT. You
may terminate these Terms of Service at any time by notifying RBT that you no longer wish
to avail of our Services, or when you cease using the RBT website.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term
or provision of these Terms of Service, we also may terminate this agreement at any time
without notice and you will remain liable for all amounts due up to and including the date of
termination. RBT may subsequently deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall
not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by RBT on its website or
in respect to The Service constitutes the entire agreement and understanding between you and
us and governs your use of the Service, superseding any prior or contemporaneous
agreements, communications and proposals, whether oral or written, between you and RBT
(including, but not limited to, any prior versions of these Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against
the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall
be governed by and construed in accordance with the laws governing the Republic of Ireland
and the European Union.

You can review the most current version of the Terms of Service at any time at this page.
RBT reserve the right, at our sole discretion, to update, change or replace any part of these
Terms of Service by posting updates and changes to our website. It is your responsibility to
check our website periodically for changes. Your continued use of or access to our website or
the Service following the posting of any changes to these Terms of Service constitutes
acceptance of those changes.

Questions about the Terms of Service should be sent to us at info@rbtireland.com.

Shipping policy
All orders are processed within 3 to 5 working days (excluding weekends and holidays) after
receiving your order confirmation email. Customers will receive another notification once
their order has shipped. All customers outside of the Republic of Ireland should be advised
that delivery times may vary depending on the shipping destination of the sold items.

International Shipping

Aside from the Republic of Ireland, RBT offer international shipping to France, Germany and
the UK.

Customers residing in the countries mentioned above may be subject to import duties and
taxes (including VAT), which are incurred once a shipment reaches their destination country.
RBT are not responsible for these charges if they are applied and are your responsibility as
the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from RBT which will
include a tracking number you can use to check your order’s status. Please allow 48 hours for
the tracking information to become available. 

If you have not received your order within 10 working days of receiving your shipping
confirmation email, please contact us at info@rbtireland.com with your name and order
number, and we will look into the issue for you.

Refunds and Returns

In compliance with EU trade laws, RBT will accept returns up to 14 days after delivery. RBT
will then no longer be under any obligation to accept any returns following expiration of the
14 day cooling off period.

In the event that your order arrives in a defective state, please email us as soon as possible at
info@rbtireland.com with your order number and a photo of the item’s condition. RBT will
address these situations on a case-by-case basis and we will try our best to work towards a
satisfactory solution.

Please refer to our Refund Policy for further information on the returning of any defective

Legal notice of the RBT Website

Conditions of Use for the RBT Website

Any person using and interacting with the RBT website (referred to as “Users” throughout
this section) accessible at the following URL address or any URL address redirecting to this
address: www.rbtireland.com (referred throughout this section as the “Website”)
acknowledges that they have read and understand the present legal notice. Access to the
Website is granted on the understanding that these conditions are accepted without reserve by
all Users on the Website.

All Users accept that all elements presented on the Website are protected by copyright and all
other forms of industrial property rights; each User undertakes to fully respect the rights cited

RBT does not warrant the Website to be fit for any specific User requirement or particular
purpose. All information contained on the Website is provided on an "as is" basis, without
guarantee of any sort. RBT does not offer any implicit guarantee as to the quality, topicality,
ownership or absence of counterfeiting for any of the information presented on the Website.

In no way can RBT be held responsible for errors or omissions regarding the Website's
content or resulting from use of the information contained on the Website. nor can RBT be
held responsible for access speeds and conditions, service non-availability or interruption, as
well as for any damage occasioned to its Users directly or indirectly consequent to using the
Website or the information contained therein.

Users who supply information (other than personal information) to RBT will hereby grant to
RBT all transferable rights relating to said information and authorise RBT to use said
information as best it sees fit. All Users of the Website warrant that the information provided

does not infringe the intellectual property rights of third parties nor any other applicable

RBT may terminate or modify the nature of the services and conditions governing the use of
the Website at any time and without notice being required.

All Users declare that they are aware of the technical risks inherent in the
Internet network and acknowledge that no site can be kept safe from intrusion by
unauthorised third parties and may become harmed as a result; that information circulating on
the Internet is susceptible to interception by third parties and that under these circumstances
RBT is unable to guarantee that Internet Users will not be victim of such actions.

If the Website contains hyperlinks to websites under the control of third parties: RBT will
have no control over these sites and cannot accept any responsibility for their content
(notably for their truthfulness, topicality, quality, operation, comprehensiveness and
relevance) nor for the use to which they may be put. Insertion of said hyperlinks in no way
implies that RBT approves of the elements contained in these sites.

Use of the Website, and these terms and conditions of use, are primarily governed by EU
Law as well as the Irish common law system.

2. Data Protection
RBT may gather information about the Users accessing the Website with the User’s prior
consent. Such information includes the User’s name, job title, professional contact details,
email address, etc., in order to help RBT to gain a better knowledge of its Users, contact the
User, or ensure that the User is able to benefit from any special promotions or
communications set out by RBT.
Whenever the User completes a questionnaire/form on the Website, or whenever the User
sends an email to RBT:
• the User is informed whether their answers are voluntary or compulsory in nature;

• the information provided is intended for use by RBT and its affiliates in their
customer/contacts data files.
• RBT warrants that all personal data submitted via the Website will be treated in accordance
with the Data Protection Act 2018.
All Users have the right to request a copy of their personal data being held by RBT, or
request RBT to remove or correct inaccurate data in accordance with Data Protection Act
These rights may be exercised by writing to the contact email address.

Cookies are text files placed on the computer to help websites to analyse how users use the
site. Except where allowed by applicable law, RBT places Cookies after receiving the User’s
consent. However, if the Internet User chooses not to accept cookies, he/she may not be able
to take full advantage of the Website.
The Website actively utilises Cookies to identify and track the Internet User in order to
analyse their intended use of the Website, to compile reports on Website activity, as well as
to offer its Users any personalised information and follow up.
The information generated by the cookie about the User’s use of the Website (including
his/her IP address) will be transmitted to and stored on an external server. RBT will have
access to this information for the purpose of evaluating the User’s use of the Website,
compiling reports on website activity and providing other services relating to Website activity
and internet usage. RBT may grant permission to the transfer of such information to third
parties where required to do so by law. The external server in use will not associate the
Internet User IP address with any other data held by that external server.

Intellectual Property

The layout and content of the Website together constitute a work protected by intellectual
property rights. The design, structure, navigation and compilation of all or part of the
elements comprising the RBT Website are protected by the applicable Irish and EU laws.
Text, illustrations, graphics, images, appellations, logos, slogans and brand names, whether
registered or not, depicted on the Website, are subject to industrial and intellectual property
rights and are the exclusive property of RBT (unless stated otherwise).
No reproduction, representation, disclosure, distribution, adaptation, translation or
modification, whether partial or entire, nor transfer to another site, even for non-commercial
purposes, and irrespective of the medium and process employed, may be made without prior
written approval from RBT.
The data, or elements of it, presented on the Website may not be used for commercial
purposes of any nature whatsoever without prior written approval from RBT.
Violation of this section may open the perpetrator to both civil and criminal proceedings.

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